Price Match Guarantee
Found the same product at a cheaper price? We'll match it!
Here at Dams Direct we want to make sure we offer the best products at the best available price. We are confident that our prices are unbeatable but if you do find one of our products for a cheaper price elsewhere then we'll be more than happy to match it.
All you'll need to do is contact us prior to purchase letting us know what product you are interested in and a link to the competitor showing the price in question. It will also need to meet the below eligibility requirements.
In order to take advantage of our Price Match Guarantee, the below requirements must be met. All price matching is subject to our own discretion.
- The product in question must be identical to the product offered by Dams Direct (including name, dimensions, finishes etc.)
- Must be from a UK retailer store or website
- Any additional charges such as delivery or installation are not included, only the price of the product itself will be matched
- Must be in stock and available for delivery on both Dams Direct and the competitors website
- The product in question is brand new and not reconditioned, second hand or have a discounted price/part of a sales promotion
- Price match will be based on prices excluding VAT
How to make a claim
If you've found one of our products for a cheaper price and have met the above requirements, please drop us an email on firstname.lastname@example.org or give us a call on 0800 6347 415 and provide the following information:
- The product you'd like to buy from us
- A link to the product on the competitors website clearly showing the price you'd like us to match
Please note that the price match can only be agreed before purchasing with us. You won't be eligible for our price match guarantee if you find a cheaper price after purchasing the product on Dams Direct.